As a charity, Crossroads Care Richmond and Kingston – outside of providing contractual respite services to the borough – is entirely dependent upon all our supporters, funders and volunteers.

Without your continued support, we would not be able to continue in our mission to provide vital services to those often hard-to-reach families and carers, many of whom sit outside the statutory framework.

Working For Us

If you are interested in volunteering with our organisation, please contact us.

The Hidden Benefits of Volunteering

The Hidden Benefits of Volunteering

‘Volunteering? I’d much rather be doing this than going on cruises!’ says Crossroads Care Trustee Margaret Dangoor who has dedicated her life to the needs of carers. Fiona Mitchell spoke to her to mark the Big Help Out – a community volunteering initiative being held...

read more

Job Opportunities/Vacancies

We are expanding our services and looking for a new Care Manager. You may have a background in nursing or the home care sector and must be passionate at enabling people to live happy and independent lives at home.

 A non-profit organisation, regulated under Care Quality Provision (CQC), we provide high-quality bespoke home and community respite care and services in both Richmond and Kingston upon Thames. Our core team are not volunteers; they are highly trained, paid and experienced care support workers, that provide 1:1 respite support within the home, giving unpaid carers an essential break from their caring role. 

For over 35 years, we have been delivering services for both adults and children of all ages and disability.

What we do 

We extend our charitable offer and provide services and provisions through private purchasing or match funding with direct payments, and commissioned care support packages through health and social care providers, for both adults and children. We also have a number of outreach projects including specialist peer and mentoring projects, caring cafés, Saturday Club and other bespoke groups for carers.

The Role: Care Manager

Grade/Pay Rate: Competitive / Negotiable

Location: Teddington office (some capacity for home-working)

Time: Full-time – some flexible working

Reporting to: CEO

Function: To ensure that Crossroads Care clients/service-users continue to receive efficient, reliable, high-quality bespoke care and support services, and that care support workers have the administrative back up to concentrate on care provision and that the CEO can get accurate and timely information about the service. 

Experience of:

  • Managing and leading a multifunctional team
  • Managing and working to budgets
  • Working within the home care sector 
  • Working knowledge of the needs of carers (preferable) 

Skills & Abilities:

  • Strong leadership skills
  • Excellent communication skills
  • Effective networking and influencing skills
  • Effective team-building skills
  • Ability to manage resources effectively
  • Ability to collect and present performance information
  • Strong decision-making skills
  • Financial management skills
  • Degree, NVQ 3/4 or equivalent qualification in a related field

 For more information about this post please telephone 020 8943 9421.

We are always looking for new Care Support Workers to join our dynamic team!

Do you want to make a difference?

Crossroads Care Richmond and Kingston is committed to improving the lives of carers and the people they care for by providing high-quality respite services and care.

Our highly-trained and caring team makes a direct impact on people’s lives within homes, the community and other settings.

If you are looking to re-enter the workforce, are an experienced support worker or interested in pursuing a career in care, we may be the place for you. Experience and a diploma in care are desirable, but we will provide full training to the right applicants.

We are CQC registered, overall GOOD rating. We are also a “Centre of Excellence”, awarded by the Carers Trust.

What you can expect from us:

  • Pay rates from £12.30 to £13.90 per hour
  • Guaranteed hour contracts and flexible working
  • Minimum visit of 2 hours
  • Regular client base
  • Full induction
  • Support from a designated line manager
  • Paid training
  • Mileage allowance paid
  • Comprehensive health and well-being offer to include:
  • Generous holiday entitlement — with 5 extra days after 5 years
  • Private health care — terms and conditions apply

Please contact us to find out more.

We are here to help. Click here to make an enquiry. ENQUIRE

A PAID CARER’S VOICE: The Hidden Value of Care

When Saturday Club Lead Danielle Way joined Crossroads Care as a care support worker five years ago, she wanted to make a difference, but never for a moment did she imagine just how working for the charity would enhance her life too ‘For as long as I can remember,...

The Caring Cafe: A Welcoming Place of Respite

During World Alzheimer’s Month, Fiona Mitchell explores how the Caring Café, run by Crossroads Care, has become a lifeline for people living with dementia and their carers It was more than 20 years ago that visitors attended the launch of London’s very first ‘dementia...

World Alzheimer’s Month: A Volunteer’s Story

During World Alzheimer's Month, we are saying a big thank you to former carer, service user and Crossroads volunteer Remo Grasso (pictured front, left) who has most generously supported a number of our community projects, including volunteering at our weekly Carers...

It’s Good to Talk

What a difference a Crossroads Care community respite group is making to fathers of children with often profound disabilities and special needs With all the joy that being a parent brings, it can also be a worrying time. And for those who have a child with a...

‘At Crossroads, they understand. It’s a place where you can find peace.’

Crossroads Care Richmond and Kingston upon Thames began supporting 73-year-old Han* after his son Raymond*, 46, had a cardiac arrest back in November 2020, leading to brain injury, balance and mobility  problems, as well as challenges with speech and langauge. A keen...

Carers Week 2023: ‘Because of Crossroads, I no longer feel alone.’

During Carers Week 2023, *Susan, 81, shares her experience of caring for her husband Tim*, also 81, who was diagnosed with Alzheimer’s in July 2014. Although Tim’s physical health is fairly good — he is completely mobile — he has little interest in any activities and...

The Hidden Benefits of Volunteering

‘Volunteering? I’d much rather be doing this than going on cruises!’ says Crossroads Care Trustee Margaret Dangoor who has dedicated her life to the needs of carers. Fiona Mitchell spoke to her to mark the Big Help Out – a community volunteering initiative being held...

Welcome to our New Ambassador – Actress Jacki Piper!

Join us in giving a warm welcome to our new ambassador — actress Jacki Piper! ‘It is a privilege to be an ambassador for such a wonderful charity. I cannot praise highly enough the work that Crossroads Care does to support Carers. I was bowled over by the team, who...

Crossroads Care Launches a Brand-new 16+ Group for Young People with Special Needs and disabilities (SEND)

Crossroads Care is delighted to be able to continue supporting young people with (SEND), many also Young Carers, now that its new 16+ Saturday Group is up and running. Fiona Mitchell went along to find out more… Crossroads Care set up its 16+ Group after...

Thanks to Everyone for Supporting the Crossroads Care Tough Mudder Team!

Our Tough Mudder Team have hit their target — and more! — raising money for Crossroads Care Richmond and Kingston upon Thames! Thank you for your most generous donations which have boosted our terrific trio — Care Manager Nicola and her friends Sally and Laetitia who...