COMPLEX CARE
For over 35 years, we have provided bespoke, high-quality respite and support services to unpaid carers. Our team cares for people of all ages – babies, children, young people, adults and the elderly with behavioural, emotional and/or medical needs.
Our services help family carers by giving them time (a minimum of 2 hours) to recharge their batteries away from their caring role.
Our highly skilled, trained and experienced Care Support Workers take over the caring role and always go the extra mile. They understand the needs of carers and the people they care for and take pleasure fitting into the family.
It is no surprise that Crossroads staff build long and trusted relationships, and more people turn to us for support than any other social care provider.
In order to maximise the benefits of a respite break, each package of care is personalised. We are one of the few care providers where family carers do not have to remain in the home during times of care. This may or may not include looking after the whole family unit.
Respite At Home
Providing 1:1 complex and palliative respite care services within the home gives unpaid carers (wife, husband, mother, father, siblings) an essential break from their caring role. It allows them to spend quality time alone, take time out, attend appointments, participate in activities with their other children or friends, or spend time with their partners.
Most carers prefer to stay at home surrounded by family and friends, pets and familiar possessions. Our service makes it possible for the family to make the most appropriate choice for their situation.
Our expert Care Support Workers will:
- Give medication also emergency medications, e.g., buccal midazolam
- Move and handle (use of equipment e.g. tracker hoist)
- Work to specialist plans e.g. behavioural management, speech and language, dietician including enteral and nasal gastric feeding
- Personal care including bathing. They might also lend a hand in the kitchen, grab the vacuum to help clean up, or simply be an extra pair of hands while other family members spend time away from the home.
Respite in The Community
Providing 1:1 complex and palliative respite care services within the community give unpaid carers (wife, husband, mother, father, siblings) an essential break from their caring role. It allows them to spend quality time alone, take time out, attend appointments, participate in activities with their other children or spend time with their partners.
Most carers prefer to stay at home surrounded by family and friends, pets and familiar possessions. Our service makes it possible for the family to make the most appropriate choice for their situation.
Our expert Care Support Workers will:
- Support in educational or college provisions, health provisions and appointments, as well as parks, play centres and other recreational centres
- Give medication including emergency medications e.g. buccal midazolam
- Move and handle (use of equipment e.g. wheelchair)
- Work to specialist plans e.g. behavioural management, speech and language, dietician including enteral and nasal gastric feeding
- Personal care including toileting, or simply be an extra pair of hands.
Palliative Care
Providing 1:1 complex and palliative respite care services, for children and adults within the community and the family home gives unpaid carers (wife, husband, mother, father, siblings) an essential break from their caring role. It allows them to spend quality time alone, take time out, attend appointments, participate in activities with their other children or spend time with their partners.
Many people prefer to stay at home surrounded by family and friends, pets and familiar possessions. Our service makes it possible for the family to make the most appropriate choice for their situation.
Our expert Care Support Workers will:
- Support in educational or college provisions, health provisions and appointments, as well as parks, play centres and other recreational centres
- Give medication including emergency medications e.g. buccal midazolam
- Move and handle (use of equipment e.g. wheelchair)
- Work to specialist plans e.g. behavioural management, speech and language, dietician including enteral and nasal gastric feeding
- Personal care including bathing. They might also lend a hand in the kitchen, grab the vacuum to help clean up, or simply be an extra pair of hands while other members of the family take time out of the home spend time away from the home.
Self or Match Funding
Many carers struggle on without help until they reach breaking point. Yet, as a carer, it is important that your own health and well-being is maintained so you can continue to care.
Crossroads Care understands that it is often difficult to find the ‘right’ Care Support Worker for you and your family. This person has to be someone you can trust and someone who is fully trained and experienced; giving you peace of mind.
A non-profit organisation, we can offer extended respite breaks beyond our charity services and provisions through private purchasing or match funding with direct payments, and contracts from health and social care providers e.g. NHS, Continuing Care Nursing team, Adult Social Services, Achieving for Children.
