Crossroads Care Richmond and Kingston is committed to meeting the needs of, and improving the lives of, carers and the people they care for. For over 35 years, our organisation has continued to deliver high-quality respite services and care by providing free respite breaks and support within the home and community.

Who is a carer?

A carer is a person of any age who provides unpaid care and support to a friend or family member who, due to illness, disability, a mental health problem or an addiction cannot cope without their help.

Young-onset Alzheimer’s: Rosamund and Michael’s Story

Young-onset Alzheimer’s: Rosamund and Michael’s Story

Rosamund's husband, Michael, had just turned 60 when he was diagnosed with young-onset Alzheimer’s. Here, Rosamund shares her journey and the profound difference Crossroads Care has made to both their lives ‘When Michael was diagnosed with Alzheimer’s, two weeks after...

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A Parent Carer’s Voice: Penny’s Story

A Parent Carer’s Voice: Penny’s Story

Here, one of our Parent Carers, Penny, talks about how Crossroads Care has supported not just her son with Complex Needs, but the entire family too 17-year-old Freddie has complex needs, including scoliosis, dystonia and global developmental delay, and although he...

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Carers Resources

Carers Trust is the UK’s leading provider of support for carers and the people they care for, combining the knowledge, skills, expertise and experience of its founder charities – The Princess Royal Trust for Carers and Crossroads Care, and all its Network Partners. The Trust works to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

Carers in Mind supports families and friends who are caring for a loved one over 18 and experiencing functional, non-organic mental health difficulties. They provide information, advice and guidance, one-to-one support, training and workshops, peer support groups, social activities and informal advocacy.

Homelink provides a complete support framework for carers, including regular meetings and enhanced access to other local support groups. They also offer individual professional advice and support, involve you, the carer, in care assessments, and give facilitated mutual support with other carers through support meetings.

Age UK Richmond upon Thames is an independent local charity. They’ve been working in the local community to help older people, families and carers for over 50 years. They have 50 dedicated staff and 140 volunteers helping them to deliver services and activities for older people in this borough.

The Richmond Carers Hub Service is made up of seven local organisations providing universal and specialist services for unpaid carers living in or caring for someone living in the London Borough of Richmond upon Thames.

Grace Advocacy helps vulnerable adults struggling with multiple and/or complex problems to stabilise their financial affairs. They offer support with money, debt, benefits, housing, Adult Social Care and NHS health care.

Richmond Homes and lifestyle Trust – Connecting Adults with a Learning Disability with the Community. They are committed to creating and supporting real opportunities for people with a learning disability living within the Borough of Richmond and the surrounding areas.

Carers UK is the UK’s only national membership charity for carers. They offer a supportive community and a movement for change; giving advice, information and support. For the past 50 years the organisation has been driven by Carers raising their voices. Together they are calling for change and seeking recognition and support.

Ruils is a local charity that supports children and adults with disabilities and the elderly to live independently, be part of their community and to live life to the full. Ruils independant living provide information, advice, befriending and activities to their clients and their families.

Richmond AID is a charity run by and for disabled people in the London Borough of Richmond upon Thames and surrounding areas. They support people of all ages with all disabilities, including physical and sensory impairments, mental health issues and learning difficulties. Their aim is to support disabled people to live independent lives and to have the same opportunities as non-disabled people.

Richmond Carers Centre offers free and confidential advice, information and support to carers aged five and over living in or caring for someone living in Richmond upon Thames. Carers who register with them can access additional support such as carers workshops and their leisure and activities programme.

Integrated Neurological Services provides long-term, professional support for people with neurological conditions. These conditions include Parkinson’s MS and Strokes. Integrated Neurological Services also provide support their clients carers.

Addiction Support and Care Agency provides support and advice for carers to enable them to cope with someone who has a drug or alcohol problem.

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A PAID CARER’S VOICE: The Hidden Value of Care

When Saturday Club Lead Danielle Way joined Crossroads Care as a care support worker five years ago, she wanted to make a difference, but never for a moment did she imagine just how working for the charity would enhance her life too ‘For as long as I can remember,...

The Caring Cafe: A Welcoming Place of Respite

During World Alzheimer’s Month, Fiona Mitchell explores how the Caring Café, run by Crossroads Care, has become a lifeline for people living with dementia and their carers It was more than 20 years ago that visitors attended the launch of London’s very first ‘dementia...

World Alzheimer’s Month: A Volunteer’s Story

During World Alzheimer's Month, we are saying a big thank you to former carer, service user and Crossroads volunteer Remo Grasso (pictured front, left) who has most generously supported a number of our community projects, including volunteering at our weekly Carers...

It’s Good to Talk

What a difference a Crossroads Care community respite group is making to fathers of children with often profound disabilities and special needs With all the joy that being a parent brings, it can also be a worrying time. And for those who have a child with a...

‘At Crossroads, they understand. It’s a place where you can find peace.’

Crossroads Care Richmond and Kingston upon Thames began supporting 73-year-old Han* after his son Raymond*, 46, had a cardiac arrest back in November 2020, leading to brain injury, balance and mobility  problems, as well as challenges with speech and langauge. A keen...

Carers Week 2023: ‘Because of Crossroads, I no longer feel alone.’

During Carers Week 2023, *Susan, 81, shares her experience of caring for her husband Tim*, also 81, who was diagnosed with Alzheimer’s in July 2014. Although Tim’s physical health is fairly good — he is completely mobile — he has little interest in any activities and...

The Hidden Benefits of Volunteering

‘Volunteering? I’d much rather be doing this than going on cruises!’ says Crossroads Care Trustee Margaret Dangoor who has dedicated her life to the needs of carers. Fiona Mitchell spoke to her to mark the Big Help Out – a community volunteering initiative being held...

Welcome to our New Ambassador – Actress Jacki Piper!

Join us in giving a warm welcome to our new ambassador — actress Jacki Piper! ‘It is a privilege to be an ambassador for such a wonderful charity. I cannot praise highly enough the work that Crossroads Care does to support Carers. I was bowled over by the team, who...

Crossroads Care Launches a Brand-new 16+ Group for Young People with Special Needs and disabilities (SEND)

Crossroads Care is delighted to be able to continue supporting young people with (SEND), many also Young Carers, now that its new 16+ Saturday Group is up and running. Fiona Mitchell went along to find out more… Crossroads Care set up its 16+ Group after...

Thanks to Everyone for Supporting the Crossroads Care Tough Mudder Team!

Our Tough Mudder Team have hit their target — and more! — raising money for Crossroads Care Richmond and Kingston upon Thames! Thank you for your most generous donations which have boosted our terrific trio — Care Manager Nicola and her friends Sally and Laetitia who...