HEALTH / SOCIAL CARE PROFESSIONALS

For over 35 years, we have provided bespoke, high-quality respite and support services (minimum of 2 hours) to unpaid carers. Our team cares for babies, children, young people, adults and the elderly with behavioural, emotional and/or medical needs.

Crossroads is positioned strategically across the boroughs of Richmond and Kingston upon Thames. We work with all other voluntary and statutory services and strive to meet the needs of carers and the people they care for. This includes identifying specific ‘hidden’ and ‘hard to reach’ groups within our local community.

A non-profit organisation, we can offer extended respite breaks beyond our charity services and provisions through private purchasing or match funding with direct payments, and contracts from health and social care providers e.g. NHS, Continuing Care Nursing team, Adult Social Services, Achieving for Children.

We pride ourselves on the excellent working relationship we have with our statutory Health and Social Care Professionals across Richmond and Kingston. Together we are ensuring that carers and the people they care for, living within these boroughs, receive the very best possible care and support.

Each package of care is bespoke and personalised. In order to maximise the quality and benefits of a respite break, we work closely and in conjunction with the expertise of the social and health care professionals involved. This may include looking after the whole family unit.

We welcome all new referrals. These can come from health and social care teams, GP surgeries, district nurses, continuing care, hospices, other voluntary services; or by carers themselves, their family and friends.

A PAID CARER’S VOICE: The Hidden Value of Care

When Saturday Club Lead Danielle Way joined Crossroads Care as a care support worker five years ago, she wanted to make a difference, but never for a moment did she imagine just how working for the charity would enhance her life too ‘For as long as I can remember,...

The Caring Cafe: A Welcoming Place of Respite

During World Alzheimer’s Month, Fiona Mitchell explores how the Caring Café, run by Crossroads Care, has become a lifeline for people living with dementia and their carers It was more than 20 years ago that visitors attended the launch of London’s very first ‘dementia...

World Alzheimer’s Month: A Volunteer’s Story

During World Alzheimer's Month, we are saying a big thank you to former carer, service user and Crossroads volunteer Remo Grasso (pictured front, left) who has most generously supported a number of our community projects, including volunteering at our weekly Carers...

It’s Good to Talk

What a difference a Crossroads Care community respite group is making to fathers of children with often profound disabilities and special needs With all the joy that being a parent brings, it can also be a worrying time. And for those who have a child with a...

‘At Crossroads, they understand. It’s a place where you can find peace.’

Crossroads Care Richmond and Kingston upon Thames began supporting 73-year-old Han* after his son Raymond*, 46, had a cardiac arrest back in November 2020, leading to brain injury, balance and mobility  problems, as well as challenges with speech and langauge. A keen...

Carers Week 2023: ‘Because of Crossroads, I no longer feel alone.’

During Carers Week 2023, *Susan, 81, shares her experience of caring for her husband Tim*, also 81, who was diagnosed with Alzheimer’s in July 2014. Although Tim’s physical health is fairly good — he is completely mobile — he has little interest in any activities and...

The Hidden Benefits of Volunteering

‘Volunteering? I’d much rather be doing this than going on cruises!’ says Crossroads Care Trustee Margaret Dangoor who has dedicated her life to the needs of carers. Fiona Mitchell spoke to her to mark the Big Help Out – a community volunteering initiative being held...

Welcome to our New Ambassador – Actress Jacki Piper!

Join us in giving a warm welcome to our new ambassador — actress Jacki Piper! ‘It is a privilege to be an ambassador for such a wonderful charity. I cannot praise highly enough the work that Crossroads Care does to support Carers. I was bowled over by the team, who...

Crossroads Care Launches a Brand-new 16+ Group for Young People with Special Needs and disabilities (SEND)

Crossroads Care is delighted to be able to continue supporting young people with (SEND), many also Young Carers, now that its new 16+ Saturday Group is up and running. Fiona Mitchell went along to find out more… Crossroads Care set up its 16+ Group after...

Thanks to Everyone for Supporting the Crossroads Care Tough Mudder Team!

Our Tough Mudder Team have hit their target — and more! — raising money for Crossroads Care Richmond and Kingston upon Thames! Thank you for your most generous donations which have boosted our terrific trio — Care Manager Nicola and her friends Sally and Laetitia who...

Regulated by

Contact us