{"id":3300,"date":"2018-05-21T17:43:45","date_gmt":"2018-05-21T17:43:45","guid":{"rendered":"http:\/\/www.crossroadscarerk.org\/?page_id=3300"},"modified":"2024-10-28T11:08:26","modified_gmt":"2024-10-28T11:08:26","slug":"meet-the-team","status":"publish","type":"page","link":"https:\/\/crossroadscarerk.org\/meet-the-team\/","title":{"rendered":"Meet the Team"},"content":{"rendered":"

[et_pb_section fb_built=”1″ specialty=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” inner_max_width=”1210px” custom_margin=”|0px||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ specialty_columns=”3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner admin_label=”Title Area” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”MEET THE TEAM” content_max_width=”940px” admin_label=”Title” _builder_version=”4.21.0″ _module_preset=”default” header_font=”|700|||||||” header_font_size=”50px” header_font_size_tablet=”30px” header_font_size_phone=”20px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_blurb][et_pb_text admin_label=”Subtext” _builder_version=”4.21.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

Through their wealth of experience, knowledge and proficiency, our senior management and office team provide carers and the people they care for with high-quality and bespoke support.<\/strong><\/p>\n

CQC has rated us GOOD overall, with OUTSTANDING for ‘well-led’ in 2019.<\/strong><\/p>\n

‘This meant service leadership was exceptional and distinctive. Leaders and the service culture they created drove and improved high-quality, person-centred care.’ CQC 2019<\/p>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=”1_3,1_3,1_3″ admin_label=”Staff cards” _builder_version=”4.20.2″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column_inner type=”1_3″ saved_specialty_column_type=”3_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/Julie-Website-WEB-1.jpg” admin_label=”Julie Da Costa” module_class=”pa-toggle-blurb” _builder_version=”4.21.0″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

Julie Da Costa<\/strong>
Chief Executive Officer<\/em><\/strong><\/p>\n

Julie Da Costa has a background in psychology, impact analysis and the care sector, and has worked for Crossroads Care Richmond and Kingston upon Thames for more than 20 years.<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/ValentinaWEB.jpg” admin_label=”Nicola Wilson” module_class=”pa-toggle-blurb” _builder_version=”4.23.4″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

Valentina Murzilli<\/strong>
Care Manager<\/em><\/strong><\/p>\n

A specialist in healthcare management, Valentina<\/span> has a background in nursing and four\u00a0years of experience in <\/span>coordinating care for people with complex needs.<\/span><\/p>\n

\u200b<\/em><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/Pauline-WEB-1.jpg” admin_label=”Pauline Doyle” module_class=”pa-toggle-blurb” _builder_version=”4.21.0″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

Pauline Doyle<\/strong>
Finance Officer<\/em><\/strong><\/p>\n

An integral and valued member of the administration team, Pauline looks after the organisation\u2019s finances. She joined the charity in July 2020.<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/Fiona-WEB-1.jpg” admin_label=”Fiona Mitchell” module_class=”pa-toggle-blurb” _builder_version=”4.21.0″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

Fiona Mitchell<\/strong>
Media and Communications Officer<\/em><\/strong><\/p>\n

Fiona initially joined our charity as a volunteer during the first pandemic lockdown in April 2020. She went on to become our ambassador, and then joined us as a member of staff in October 2021. Fiona has more than 20 years’ experience as a journalist.<\/span><\/p>\n

 <\/p>\n

[\/et_pb_blurb][\/et_pb_column_inner][et_pb_column_inner type=”1_3″ saved_specialty_column_type=”3_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/Rachel-WEB-1-1.jpg” admin_label=”Rachel Tawadrous” module_class=”pa-toggle-blurb” _builder_version=”4.21.0″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

Rachel Tawadrous<\/strong>
Chief Operating Officer and Caf\u00e9 Coordinator<\/em><\/strong><\/p>\n

Rachel Tawadrous has devoted her career to the care sector and has worked for our organisation for more than 30 years.<\/span><\/p>\n

\u200b<\/em><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/Sarah-WEB-1.jpg” admin_label=”Sarah Toma” module_class=”pa-toggle-blurb” _builder_version=”4.21.0″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

Sarah Toma<\/strong>
Office Manager<\/em><\/strong><\/p>\n

An integral part of the team, Sarah recently celebrated 20 years of working for Crossroads Care Richmond and Kingston upon Thames. She first joined us in 2001 as a volunteer.<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/HollyCrosswaite2.png” admin_label=”Michaella Ramini” module_class=”pa-toggle-blurb” _builder_version=”4.27.0″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” hover_enabled=”0″ box_shadow_style_image=”preset1″ global_colors_info=”{}” title_text=”HollyCrosswaite2″ sticky_enabled=”0″]<\/p>\n

Holly Crosswaite<\/strong>
Peer Support Worker<\/em><\/strong><\/p>\n

Holly, who joined us in October 2024, has a degree in psychology and cognitive neuroscience. Compassionate and understanding, Holly has previously worked as a Care Support Worker and has experience in supporting vulnerable people with mental health challenges and caring responsibilities.<\/p>\n

 <\/p>\n

 <\/p>\n

[\/et_pb_blurb][\/et_pb_column_inner][et_pb_column_inner type=”1_3″ saved_specialty_column_type=”3_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/Nikki-WEB-1.jpg” admin_label=”Nicola Wilson” module_class=”pa-toggle-blurb” _builder_version=”4.27.0″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

Nicola Wilson<\/strong>
Operations Manager<\/em><\/strong><\/p>\n

Nicola Wilson has worked for over 20 years within the health\/social and youth sector, and our organisation for the past four years.<\/span><\/p>\n

\u200b<\/em><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/Sue-WEB-1.jpg” admin_label=”Sue Ireland” module_class=”pa-toggle-blurb” _builder_version=”4.22.2″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

Sue Ireland<\/strong>
Adult and Caf\u00e9 Lead<\/em><\/strong><\/p>\n

Sue, who joined us in April 2022, has many years of experience in working with people living with dementia and other health and neurological conditions. Previously, she has held senior care positions in settings including Kingston Hospital, and St Peter’s Hospital, Surrey.<\/span><\/p>\n

 <\/p>\n

[\/et_pb_blurb][et_pb_blurb image=”https:\/\/crossroadscarerk.org\/wp-content\/uploads\/Danielle-WEB-1.jpg” admin_label=”Danielle Way” module_class=”pa-toggle-blurb” _builder_version=”4.21.0″ _module_preset=”default” body_font=”||||||||” link_option_url_new_window=”on” box_shadow_style_image=”preset1″ global_colors_info=”{}”]<\/p>\n

Danielle Way<\/strong>
Saturday Club Lead and Senior Care Support Worker<\/em><\/strong><\/p>\n

Our experienced and energetic Saturday Club Lead and Senior Care Support Worker, Danielle Way, has been working for us for five years. She originally joined the charity as a Care Support Worker.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner admin_label=”Here to help area” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb use_icon=”on” font_icon=”||fa||900″ icon_color=”gcid-d38b3ed0-be9d-4d10-be12-e07b68299a78″ icon_placement=”left” image_icon_width=”54px” content_max_width=”1100px” image_icon_width_tablet=”48px” image_icon_width_phone=”48px” image_icon_width_last_edited=”on|tablet” content_tablet=”<\/p>\n

We are here to help. Click here to make an enquiry. ENQUIRE<\/a><\/p>\n

” content_phone=”<\/p>\n

We are here to help. Click here to make an enquiry. ENQUIRE<\/a><\/p>\n

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We are here to help. Click here to make an enquiry. ENQUIRE<\/a><\/p>\n

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Through their wealth of experience, knowledge and proficiency, our senior management and office team provide carers and the people they care for with high-quality and bespoke support. CQC has rated us GOOD overall, with OUTSTANDING for ‘well-led’ in 2019. ‘This meant service leadership was exceptional and distinctive. Leaders and the service culture they created drove […]<\/p>\n","protected":false},"author":88894,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n\n

Our ethos and high standards are supported and delivered by our dedicated team of Care Support Workers and supporters who understand the needs of Carers and the people they care for. They always go the extra mile, do their jobs with a smile and take pleasure fitting into the family.<\/strong><\/p>\n

\"A high-quality service and provision. They are consistent; I've had the same staff for the last five years and wouldn't change them for the world.\" A Carer<\/em><\/p>\n

Of our highly trained, paid and experienced team, 50% have worked for us for over 10 years, three for over 20 years and one for 30 years. It is no surprise that Crossroads Staff builds long and trusted relationships, and more people turn to us for support than any other social care provider.<\/p>\n\n